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Nous avons récemment annoncé la version bêta du Grandstream Device Management System (GDMS), une solution cloud de provisionnement et de gestion sans intervention pour nos terminaux. Elle a été spécialement conçue pour prendre en charge les déploiements de grande envergure et les opportunités à fort volume. GDMS offre aux entreprises, aux fournisseurs de services, aux partenaires de distribution et aux sociétés multisites une interface centralisée et facile à utiliser pour configurer, provisionner, gérer, surveiller et dépanner de grands déploiements de terminaux Grandstream par lots, selon le site, le groupe ou le modèle

L’accès à la version bêta de GDMS est gratuit et ouvert à tous. Même après son lancement officiel, GDMS restera gratuit et le nombre d’appareils pris en charge par un compte ne sera pas limité. Pour créer gratuitement un compte GDMS et commencer à utiliser la plateforme, rendez-vous sur gdms.cloud.

Les plateformes de provisionnement et de gestion cloud ont beaucoup fait parler d’elles au cours de l’année écoulée. Comme souvent avec les nouvelles technologies, on comprend ce qu’est une plateforme de gestion cloud, mais son impact sur l’ensemble du canal de distribution est moins évident. Cet article examine GDMS du point de vue des fournisseurs de services, des entreprises et sociétés multisites, ainsi que des partenaires de distribution et revendeurs, afin de montrer pourquoi GDMS change la donne.

Fournisseurs de services

For service providers, the goal is to make deploying devices as easy as possible. They have tons of customers and handle so many endpoints that they need to be able to deploy and configure those devices in a true zero-touch method to scale their business. They need the devices to be pre-configured before they go out or allow them to be automatically provisioned as soon as they are plugged in. GDMS offers that true zero-touch deployment with automatic, zero touch provisioning. It allows service providers to simply redirect their own management or configuration platforms to GDMS for all provisioning, configuration, management and monitoring – rather than having to integrate each device directly into their own management platform. GDMS offers an API and can even be directly integrated with other management platforms.

Once the units are deployed, service providers need to make sure they always work, as the endpoint is the face of their service for their customers. They need to be able to easily manage those devices, update firmware, monitor the devices in real-time, receive alerts when certain parameters are met, and troubleshoot issues if anything comes up. GDMS offers exactly this, either through redirection from their own platform, integration of GDMS API or by providing GDMS to the end user.

Enterprises/Multi-Site Businesses

GDMS offers a centralized IT Management platform where any enterprise’s entire communication network can be setup, provisioned, managed and monitored centrally. GDMS is completely free and has no limit as to the number of devices that can be added to any account, while also supporting the ability to create sites and sub-sites, allowing the platform to scale to any level. It makes managing separate offices, departments, and locations as easy as possible by combining it all into once account while allowing you to setup and manage each of those by site, sub-site, model, batch all from one centralized platform and account. With different user roles and privileges, administrators can allow their staff at any site to utilize GDMS while allowing the admin to customize what those staff members can access.

GDMS also offers enterprises a tool to manage and monitor their network, in real-time, while also being able to receive live alerts based on any configured activity and can even troubleshoot issues, in real-time. Like it does for service providers, this monitoring and management tool proactively protects networks and ensure they are always running at top speed.

Channel Partners (distributors, resellers, installers, integrators)

GDMS was designed to make large deployments as easy as possible for our partners. This centralized cloud provisioning and management platform offers channel partners a tool to take-on large volume opportunities from enterprises, multi-site businesses, service providers and more. It gives the channel a tool to make deployments for these large customers quick and easy through true zero-touch provisioning while also providing on-going monitoring and easy IT task scheduling. This allows channel partners to scale their sales and take on large opportunities while ensuring the technology always works for the customer.

To sign up for GDMS, go to gdms.cloud. It is currently in beta but will be officially released in the next few months. Its free to use and has no limit on the number of devices you can integrate with any account. During the beta period, GDMS will be compatible with the GRP series, DP series, GXV series and WP820 WiFi Cordless IP Phone – though it will support all Grandstream endpoints upon launch.