Red de Colegios Semper Altius شبكة دولية من المدارس تتمتع بخبرة تزيد على 60 عامًا في 18 دولة في أنحاء أمريكا اللاتينية وأمريكا الشمالية وأوروبا وآسيا. وتدير أكثر من 100 مدرسة حول العالم، من بينها 65 مدرسة في المكسيك. توفر Semper Altius استمرارية تعليمية من مرحلة ما قبل المدرسة حتى المرحلة الثانوية، وتقدم برامج جامعية ودراسات عليا من خلال شبكة جامعة Anahuac، التي تضم 13 حرمًا جامعيًا في المكسيك، ولها حضور في الولايات المتحدة وإسبانيا وتشيلي وإيطاليا.
المتطلبات: حل جديد للاتصالات والشبكات
احتاجت شبكة من ثلاث مدارس ومكتب مركزي تديرها Semper Altius في مكسيكو سيتي إلى منصة اتصالات وأجهزة طرفية جديدة. كانت تستخدم مقسم Avaya تناظريًا قديمًا يدعم في الغالب خطوطًا تناظرية، إلى جانب هواتف تناظرية قديمة. وأرادت حلًا يمكنه دمج منصات متنوعة (تناظرية أو SIP؛ ومنافذ E1 وT1 وJ1) وتقنيات مختلفة (الصوت والفيديو والبيانات والتنقل). احتاجت Semper Altius إلى إمكانية إدارة منصة الصوت وتخصيصها وتحديثها بشكل متكرر، ولا سيما رسائل IVR والرد الآلي. وأخيرًا، أرادت تجنب رسوم التراخيص والرسوم المستمرة الأخرى.
Semper Altius was also interested in building a WiFi network in one of the three schools. They needed a solution that would offer fast WiFi speeds, support hundreds of users, offer high-end security protection, and a centralized installation and management platform. Semper Altius reached out to a local technology installer, Emer Communications, to request a bid for the project. After consulting with their distribution partner, SYSCOM, Emer Communication submitted a bid for all Grandstream solutions for the Semper Altius deployment, including multiple UCM series IP PBXs, multiple IP Phone models, and GWN series WiFi Access Points. After considering a number of other bids, Semper Altius selected the Grandstream solution submitted by Emer Communications.
The Solution - Building the Communications Network
The anchor of Semper Altius’ new solution is the UCM series of IP PBXs. This powerful on-premise IP PBX allows the school’s network to integrate both analog and digital services and devices. The UCM series provides a fully comprehensive unified communication platform, including video, data, mobility, and security support, with all features included and no licensing fees, ever required. A total of three UCM6510’s were installed, with one at each school, and a UCM6202 was installed in the central office. All IP PBXs are peered together on the same network to create a redundant network that allows in-network calls from school to school while still enabling each school to manage its own IVRs, auto-attendants, and more. Additionally, the UCM series offers a number of mobility options important to the school, including voicemail forwarding to email, the ability to register an extension on multiple devices, customized call forwarding, and more.
Because they chose the UCM series of IP PBXs, Grandstream IP phones were the ideal choice for Semper Altius. Though they will support any third-party endpoint, the UCM series offers a variety of extra features and functionalities to Grandstream IP phones. This is highlighted by the Zero Config provisioning process it offers to Grandstream phones, which allows any UCM series device to instantly detect and automatically configure any Grandstream endpoint.
The Solution - Telephony Endpoints
To take advantage of the features offered by the UCM series and to support a quick and easy deployment with seamless ongoing management, Emer Communications installed a variety of Grandstream IP phones for Semper Altius.
GXP1630Each school featured 100-plus GXP1630s in classrooms and administrative areas. They were chosen because they offer Gigabit speeds as the schools were planning to utilize the PC port for computer connections while using 3 lines on each device.
GXP2160Deployed for receptionists at the three schools, the GXP2160 offers a total of 30 built-on speed-dial/BLF keys for quick and easy dispatching of calls.
GXP2135This well-designed, sleek IP phone was deployed for managers and directors because of its high-end look and feature set, including Bluetooth support.
GXP1615Close to 75 GXP1615s were installed for staff at the central office. This Basic IP phone is incredibly easy-to-use and has a small desktop footprint while still offering advanced VoIP features.
GAC2500This innovative Android-based Conference Phone was deployed in conference rooms throughout the central office. The GAC2500 offers full access to the Google Play Store to support calling through any Android app, WiFi support for mobility, Bluetooth support, and a built-in 6-way conference bridge.